Shipping Policy

Truemist using major courier partners like BlueDart, DTDC, and Indian Post… to ship the parcel within India. For Shipping Information, the Customer has to check within the dashboard, Email, and SMS for courier name, tracking number, and live to track of parcel. Delivery time 3 to 5 working days from placing of order. For the items delivered by courier/speed post / registered post, their respective policies apply. We are not responsible for missed/late deliveries due to curfews, acts of government, acts of nature, holidays, incorrect addresses, or acts of war. We reserve the right to deny services to any sender, without any explanation and are not liable for more than the retail cost of products. We shall try our best for prompt delivery; delayed/early delivery for whatever reason shall not entitle the user for any damages or compensation. We will not charge more than the prices mentioned on the web pages but in certain unavoidable circumstances, we reserve the right to change the prices without prior notice and charge the buyer accordingly. We will deliver the same products displayed on its web pages and from the same sources indicated. If a similar kind of product is not available, we will inform the sender to change the order or wait until it becomes available. We ensure to deliver the best quality products from known sources, we are not responsible if the Quality of the product does not match the expectation of the recipient. The customer is bound to the above terms and conditions once he/she places the order. The customer should read the above terms and place the order only if they are acceptable to him/her. The website owner makes no warranties, representations, statements, or guarantees (whether express, implied in law or residual) regarding the website.
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